• How can I open a support request?

  Where to go to open a Support Request in your SKUdrop account How to Open a Support Request in SKUdrop Log in to your SKUdrop account. Go to All Shipments in the main menu. Select the relevant shipping option: Inbound Shipments SKUdrop Orders FF Orders Quote Orders Locate the shipment you need help with and click the Speech Bubble icon next to it. Type your message describing the issue and submit it — this will create a support request linFew readers

• Warehouse Fees

  What are the Warehouse Fees at SKUdrop? SKUdrop Simplified Pricing – Transparent, Scalable, and Competitive At SKUdrop, we've made our pricing simple and easy to understand—no hidden fees, no surprises. ✅ Receiving Fees 100% FREE – No matter how many cartons you send to our warehouse. 📦 Outbound Prep Fees $2.75 per carton for shipments up to 70 CBM $2.20 per carton for shipments between 71–140 CBM For 141+ CBM, please contact us toFew readers

• How do I use the estimated Shipping Calculator and is the price correct?

  How to use the shipping calculator on the SKUdrop website. SKUdrop Shipping Calculator – Estimate Your Shipping Costs On the SKUdrop website (SKUdrop-Calculator), we’ve created a Shipping Calculator to help you estimate the cost of shipping your products from our Yiwu, China warehouse to any Amazon FBA warehouse in the USA or UK. To know which FBA warehouse to select we highly recommend that you create a shipping plan in your Amazon acFew readers

• When are the US warehouses (3PL) coming online?

  An update on when the US warehouses (3PL) are coming online. Exciting News: SKUdrop Is Expanding to the USA! We’re very excited to announce that SKUdrop will be opening three new warehouses in the United States in July/August 2025! The new warehouse locations will be in: Los Angeles, California Savannah, Georgia New Jersey These additions will help us serve our customers even faster and more efficiently across the U.S. We’ll be notifying all customers as soFew readers

• Can I send a Full Container (FCL)

  Sending a Full Container Load (FCL) Yes we can help you with sending a Full Container Load (FCL) to almost anywhere in the world, however we will need to provide you with a manual quote. We are able to send the FCL directly from your suppliers warehouse in China. Please contact our Support Department on support@skudrop.com and ask for a manual quote form. You can also consolidate a full container with the products you have stored at SKUdrop's warehouse, this can be done within your SKUdropFew readers

• Benefits of SKUdrop

  What are the benefits of using SKUdrop? Why Use SKUdrop for Shipping and Storage? Using SKUdrop offers a range of advantages designed to save you time, reduce costs, and streamline your logistics operations: ✅ Key Benefits: No receiving fees when sending products to our China warehouse Lower storage fees compared to most U.S. 3PLs — with no seasonal price increases No bond, demurrage, or pallet fees Competitive shipping rates for Regular, MediumFew readers

• How to Create an Airfreight Shipment in SKUdrop

  ✈️ SKUdrop offers Airfreight shipping from our China warehouse to Amazon FBA warehouses, providing a faster alternative to our Sea Freight services. Our estimated Airfreight transit time is 10–15 days from dispatch at our China warehouse to delivery at Amazon. Follow the steps below to create an Airfreight shipping plan, compare shipping options and obtain your shipping quote. Step 1. Navigate to Outbound Shipping Orders Log in to your SKUdrop account and go to: **Shipping Orders >Few readers

• Can you check the Duties and Tariff of HS codes

  Can SKUdrop check the Duties and Tariff of HS codes Duties and Tariffs – How to Get Accurate Information SKUdrop is not able to directly check or confirm duties and tariff rates for your products. For a detailed and accurate analysis, we recommend consulting a licensed professional. One option is: John Burhans – Tradehaus Consulting 🌐 Website: www.tradehausconsulting.com 📧 Email: tradehausconsulting@gmail.com Alternatively, you can loFew readers

• What happens if my incoming shipment to SKUdrop is delayed?

  What are the options if my incoming shipment to SKUdrop is delayed? If your incoming shipment to SKUdrop is delayed, there is no need to take any action. The date you provided is an estimate only. We understand that delays can occur for many reasons, and we equally understand that shipments may sometimes be ready earlier than expected. It’s perfectly fine to send your products as soon as they are available from your supplier.Few readers

• If my commercial invoice from the supplier is for the whole order of 100 cartons but if I'm only sending 20 cartons, do I need to get an invoice for 20 cartons from my supplier?

  Commercial Invoice Requirements for Partial Shipments Normally, it's best practice to provide a commercial invoice that matches the exact quantity of products being shipped. However, with the SKUdrop system, this is not strictly necessary. Our system is designed to extract the per-unit price from the invoice for your full order, even if you're only sending a portion of the goods (e.g., 10 cartons out of 55). As long as the per-unit price is clearly visible, we can aFew readers

• Who is the Importer of Record (IOR) when I ship with SKUdrop

  Shipping and Importer of Record (IOR) Information SKUdrop partners with third-party freight forwarding companies to handle shipping operations for the United States. When customers use SKUdrop’s shipping services, these freight forwarding partners act as the Importer of Record (IOR) on behalf of all clients. Their information is used on all required import documentation, including the CBP Form 7501 for U.S. customs clearance. For shipments to the United Kingdom, the customer’sFew readers

• What are the different containers sizes and codes?

  What do the container sizes and codes mean? Container Types and Capacity – A Quick Guide While there are many different grades and specifications for containers, they generally fall into two main height categories: 📦 Container Height Types GP (General Purpose) – These are the standard containers, with an external height of 2.6m (8’6”) HC (High Cube) – These containers offer extra vertical space, with an external height of 2.9m (9’6”) 📊 Market TFew readers

• Do you pickup my products from my Supplier or do I need to get my Supplier to send the products to your warehouse?

  Sending your Products to SKUdrop. How to Send Products to the SKUdrop Warehouse The best option is to have your supplier arrange delivery to our warehouse. Most suppliers in China work with local transport companies and can easily organize this for you. If your supplier is unable to assist, please contact SKUdrop Support at support@skudrop.com, and we’ll do our best to connect you with a reliable transport company. ⚠️ Important: Many local transport companiesFew readers

• What is the Chinese name for SKUdrop?

  Chinese conversion for SKUdrop The Chinese conversion name for SKUdrop is 司库国际物流（义乌）有限公司Few readers

• How do I cancel my SKUdrop subscription?

  How to disable or cancel your SKUdrop subscription To disable or cancel your SKUdrop subscription please go to your "Profile" section and scroll down to the bottom and select "Delete or Disable Account". Select the reason you are deleting or disabling your account and click next. Please note that if you have inventory in our warehouse or active shipments or outstanding failed payments you will not be able to delete or disable the account until the issue has been rectified. If you are ableFew readers

• Are we able to ship to Amazon FBA in other countries other than the USA and UK?

  Shipping to Amazon FBA in other countries other than USA and UK Yes, we can do that, but It’s a manual process: First, you’ll need to create the shipping plan in your Amazon account. Once that’s done, please ask our Support Team to activate the Request for Quote (RFQ) option in your SKUdrop account. Once that has been done, you can then add the shipping plan information into a quote request, and we will provide you with a quote. If you accept the quote, we will *Few readers

• Packing Dimensions Error

  How to correct Package Dimensions Error in SC account Why You Need to Re-Add SKU Details After Updating Dimensions in Seller Central When uploading a new product to your SKUdrop Dashboard, Amazon requires complete product data—including dimensions—to determine the product’s size tier. If these details are missing when the SKU is first imported, the full process must be followed again to sync the correct data. 💡 _We’re working on a new information screen to make this process easieFew readers

• Do I have to update the shipping plan with Amazon if it is being redirected?

  Amazon FBA Congestion & Shipment Redirection If your shipment to Amazon is delayed due to congestion at the originally designated FBA warehouse and Amazon offers to redirect it to a different FBA location: You do not need to update the shipping plan manually in your Amazon Seller Central account. Amazon will handle the redirection internally and notify the new FBA warehouse of the incoming shipment. This helps avoid unnecessary manual changes and ensures a smoother deliFew readers

• Where do I find Tracking numbers and details for my shipments?

  Shipping Plan Delivery Options and Tracking Information When you create a shipping plan with SKUdrop, we handle the shipping of your products from our Yiwu warehouse to the final destination. This is typically an Amazon FBA warehouse, but can also include 3PL warehouses or other specified locations. How to Access Tracking Information in SKUdrop - Tracking HQ Log in to your SKUdrop account. Navigate to the “Track Shipments” section from the main menu to open "Tracking HQ".Few readers

• When do I pay for the storage fees?

  When storage fees are charged At SKUdrop, storage fees are calculated daily based on the cubic meter (CBM) volume of your goods stored in our warehouse. These daily charges are accumulated throughout the month, and the total storage fee is processed at the end of each month. Here’s a simple pricing breakdown: $0.49 USD per CBM per day for 0–70 CBM $0.44 USD per CBM per day for 71–140 CBM For 141+ CBM, tailored Enterprise pricing is available You canFew readers

• What information is required for a Commodity Inspection Certificate?

  Requirements for a Commodity Inspection Certificate A Commodity Inspection Certificate (often abbreviated as CIC) is an official document used to confirm that goods meet quality, quantity, packaging, and labeling standards before export. It's typically issued by a government inspection authority or an authorized third-party inspection agency. ✅ The information required to issue a Commodity Inspection Certificate typically includes: 1. Exporter and Importer DetailFew readers

• I get an error message "There is currently no active offer for this listing. This item must be removed. This product will be eligible for inbound once the inventory is no longer stranded."

  Some steps to try and fix the "Stranded" products error message When attempting to create an Amazon inbound shipment and the system returns the following error: "There is currently no active offer for this listing. This item must be removed. This product will be eligible for inbound once the inventory is no longer stranded." This message indicates that Amazon is currently rejecting the creation of the inbound shipment because the product has no active FBA offer linked to it.Few readers

• Can I send my goods to your SKUdrop warehouse now, and store them with you until my Amazon listing is ready?

  What do I need to do to send my goods to your warehouse before my Amazon listing is ready. Yes, it is possible, but you will first need to activate the "Vendor SKU" option in Integrations and then create/add the Vendor SKUs for your products in your SKUdrop account. Please note that when your Amazon listings are ready, you will need to upload them to your SKUdrop account and map the Vendor SKUs to your Amazon SKUs. Here’s how to do it: **Activate the "Vendor SKU" optionFew readers

• How do I select "Individual" or "Case-packed" in Seller Central

  How to Choose "Individual" or "Case-packed" in Seller Central Follow these steps: Log in to Amazon Seller Central. Go to Inventory → Manage FBA Shipments or click “Send to Amazon” under Inventory. Click “Create shipment” or “Send/Replenish Inventory” depending on your workflow. Select the SKUs and quantity you want to send. On the “Packing Type” step (you’ll see a dropdown or selection screen), choosFew readers

• Does SKUdrop ship to other countries?

  How to Request a Quote (RFQ) to other countries Yes, SKUdrop does ship to other countries including Australia (AU), Canada (CA) and many more. To receive a manual shipping quote for Amazon warehouses (FBA, AWD), non-Amazon warehouses, or private addresses, please contact our support team at support@skudrop.com and request activation of the Request for a Quote (RFQ) feature on your account. Once activated, you will see additional options when following the standard process to create anFew readers

• Can you clarify if 'last mile delivery' includes trucking the goods to the warehouse, and whether this service comes with extra charges?

  Here's how 'last mile delivery' works for both scenarios ✅ 1. From the SKUdrop Warehouse (China) to the FBA Warehouse (US, UK, or International): The last mile delivery is included in the shipping rate we provide. This means the cost of transporting your goods from the destination port (e.g., Los Angeles or Felixstowe) to the Amazon FBA warehouse is already covered — you don’t need to pay anything extra for this final leg of delivery. ✅ 2. From Your Supplier in ChinFew readers

• How long does it take to get a quote through RFQ

  How long does it take to get a quote through Request for a Quote (RFQ) Shipping Quote Turnaround Times Quotes are usually provided within 24 hours from Monday to Friday, and often sooner—as long as no additional product checks (such as documentation requirements) are needed. Over the weekend, quotes may take up to 48 hours, but we’ll always aim to get back to you as quickly as possible. 📩 Haven’t Received Your Quote? If you haven’t heard back from us: **After 24 hoFew readers

• Chinese New Year 2026 – Warehouse & Operations Closure

  Chinese New Year 2026 – Warehouse & Operations Closure Our China warehouse and operations team will be closed from Sunday 10th February to Wednesday 25th February 2026. Wednesday 28th January should be the last day to lodge outbound orders in the SKUdrop system if you want them to move out of China smoothly, efficiently and on time.Few readers

• Do you have a Step by Step guide to start using SKUdrop?

  Here’s how you can get started with SKUdrop with a Step by Step guide. Thank you for considering working with SKUdrop. 1. Set Up Your SKUdrop Account & Onboarding Once your SKUdrop account is created, connect your Amazon Seller Central account to SKUdrop. In your Dashboard, click “Upload Products” to start importing your products. The system will import your SKUs directly from Amazon, to add them to your Dashboard you will need to provide for each product: A valid US HS Code (Few readers

• How do you usually deal with freight deliveries to SKUdrop's warehouse?

  How to get your products to SKUdrop's warehouse in Yiwu In most cases, your supplier will handle the delivery of your products to our warehouse. They typically arrange transport through a local logistics company familiar with regional shipping practices. 🚚 If Your Supplier Cannot Assist: If your supplier is unable or unwilling to help, please contact SKUdrop Support at support@skudrop.com. We’ll do our best to help you find a reliable transport company. ⚠️ PlFew readers

• Disposal of Products

  Disposal of products in storage. Product Disposal Services at SKUdrop Yes, SKUdrop can assist with disposing of your products currently stored in our warehouse. The disposal fee is $35 USD per cubic meter (CBM), with a minimum fee of 1 CBM. 📝 How to Request Disposal: To proceed, please contact SKUdrop Support at support@skudrop.com and provide a list of the products you would like to dispose of. A team member will review your request and provide a quote based oFew readers

• Customs and Tariff Fees

  Who will handle the customs and Tariff fees and what is the process? How Duties and Tariffs Are Handled with SKUdrop When you ship with SKUdrop, we take care of the entire process—from the departure of your goods from our China warehouse to their arrival at Amazon FBA warehouses in the US or UK. 📦 What We Handle for You: All Duties and Tariffs are usually managed 5-7 days before your goods enter the destination country Our **trusted logistics partneFew readers

• Do I need to create a shipping plan through SKUdrop or directly on Amazon and then bring you the codes?

  The process of creating a shipping plan: The shipping plan must be created within the SKUdrop system (and not directly on Amazon). The system creates a shipping plan for you within Seller Central and performs the entire process – no need to generate codes yourself or send them to us. After selecting the cartons, the system will handle the production of the shipping plan, distribution of addresses, and printing of labels. The entire shipping plan process is done automatically with usFew readers

• How can I get a Packing Slip for my outbound shipment

  Providing a Packing Slip for my outbound shipments Packing Slips and Invoices for Claims SKUdrop does not produce individual packing slips for each order. We only generate a packing slip for the entire container, which is provided to the customs broker for clearance purposes. If you are required to provide a packing slip to Amazon or another party (e.g., for a claim related to lost products), we recommend using the invoice for the specific shipment. This invoice conFew readers

• Does SKUdrop offer Shipping to other Countries

  Shipping LCL and FCL to other Countries? Yes, SKUdrop does offer shipping to Australia, Canada and many other countries, but please note that we currently provide manual quotes only for these destinations. 📦 Popular Destinations: Amazon FBA warehouses: Quotes are typically provided within a few hours Non-Amazon locations: May take a bit longer as we need to confirm accurate shipping rates 📝 How to Request a Quote (RFQ): To receive a LCL or FCL manual shippFew readers

• Adding a Team Member

  How to add a Team Member to your SKUdrop account How to Add a Team Member to Your SKUdrop Account Adding team members to your SKUdrop account is quick and easy. Just follow these steps: Log in to your SKUdrop account Go to “Settings” and then select “Profile” Scroll down to the “User Management” section Click “Add User” Enter the team member’s email address Assign the appropriate permissions based on their role Click *“Send Invitation”Few readers

• Do you ship using DDP?

  Shipping DDP Shipping Terms Notice Sorry, we do not offer DDP (Delivered Duty Paid) shipping. We only ship under DDU (Delivered Duty Unpaid) terms. This means that any import duties, taxes, or customs clearance fees are the responsibility of the recipient upon arrival in the destination country. Please let us know if you have any questions about this process.Few readers

• How do I create a Vendor SKU

  How to add a Vendor SKU using Upload Products to your SKUdrop account. How to Add and Manage Vendor SKUs in Your SKUdrop Account with Upload Products SKUdrop now offers the ability to add and manage Vendor SKUs, giving you greater control and flexibility over how your products are tracked and mapped across marketplaces. 🛠 Step 1: Activate the Vendor SKU Feature Go to the “Integrations” section in your SKUdrop account Enable the Vendor SKU option to get startedFew readers

• Affiliate code

  Where do I input my code? How to Apply Your Affiliate Discount Code To apply your affiliate discount to future shipments, follow these steps: Log in to your SKUdrop account Go to “Settings” > “Profile” Scroll down to the Affiliate Code section Enter your affiliate code exactly as it appears in your email ⚠️ Note: The code is case-sensitive, so be sure to enter it exactly as provided Once saved, the discount will be automatically applied tFew readers

• What is Freight Assist Fee?

  This article explains the Freight Assist Fee that will be introduced in June 2025. As you know, SKUdrop gives you the freedom to use your own freight forwarder when storing your goods with us in China, a level of flexibility that’s rare in our space. When you choose to do so, our team still supports your outbound operations by: Preparing detailed packing lists Liaising directly with your freight forwarder Coordinating driver schedules and site access Managing LCL & FCL loading onsitFew readers

• How to ship my inventory to AWD

  Ways to Ship to Amazon Warehousing and Distribution (AWD) To send your products to Amazon Warehousing and Distribution (AWD), you have two options: Complete an Request for a Quote (RFQ) shipping quote in your SKUdrop account, if the RFQ option is not available in your account, send an email to support requesting them to activate RFQ. Use your own Freight Forwarder (OFF), this also includes using AGL to ship your products to AWD. Please note, using AGL to ship your produFew readers

• My product is subject to the Lacey Act, am I required to submit a Lacey Act declaration (PPQ Form 505) for every shipment of my product?

  What is required if your product requires the filing of the Lacey Act. Yes, if your product is subject to the Lacey Act—typically applicable to items containing plant-based materials like wood, paper, bamboo, or certain plant fibers—you are required to submit a Lacey Act declaration (PPQ Form 505) for every shipment that enters the United States. 🔁 Do You Need to Provide It Every Time? Yes. The Lacey Act declaration must be submitted: For each shipment of regFew readers

• When I want to ship to Amazon warehouses do I need to choose 5 addresses or one address, what do you recommend?

  What to choose when I create a shipping plan When you create a shipping plan through SKUdrop Amazon will decide what shipping options are available, these will be displayed for you, you will have the option to choose between shipping to multiple warehouse destinations or to a single Amazon address (Single Destination). Recommendation: SKUdrop will show you the available Placement Fee Options, you would usually select the cheapest option which will be automatically highlighted, but youFew readers

• What barcode labels should I use for my product?

  Here's a break down of FNSKU vs GS1 Barcode (UPC/EAN) ✅ FNSKU vs GS1 Barcode (UPC/EAN) Type Purpose Used By FNSKU Amazon’s unique identifier for your product, tying it to your seller account Required if you use Amazon's fulfillment services (FBA) GS1 Barcode (UPC/EAN) Universal product identifier, typically for retail products Used in retail stores & optional for Amazon 🎯 Which One Should Be on Your Product for FBA? If you're doingFew readers

• UK Postponed VAT Accounting (PVA)

  Postponed VAT Accounting (PVA) in the UK SKUdrop uses Postponed VAT Accounting (PVA) for shipments to the UK. PVA allows businesses to account for import VAT on their VAT Return rather than paying it immediately upon goods' arrival. This system was introduced to help businesses manage cash flow more effectively, especially after Brexit. Here's how it works: Import Goods: When you import goods into the UK, you don't pay VAT at the border. VAT Return: Instead, you account forFew readers

• Sending your products to SKUdrop's Warehouse in Yiwu China

  How to ship to the SKUdrop warehouse. 📦 How to Add Products and Create Incoming Shipments in SKUdrop Managing product shipments efficiently is essential for any growing business. With SKUdrop, the process is seamless and straightforward. Just follow the steps below to add products, create incoming orders, and ensure smooth delivery to our warehouse. Please Note: All cartons need to be the same size, weight and number of units per carton for each SKU. If you have cartonsFew readers

• How do I create a shipping plan in my SKUdrop account?

  Here are the steps to creating a shipping plan to Amazon. How to Create a Air or Sea Shipping Plan to Amazon (USA/UK) in Your SKUdrop Account Creating an Air or Sea freight shipping plan to Amazon is a quick and easy process within your SKUdrop account. Just follow the steps below. 🔔 Important: Before you begin, make sure: Your SKUs have been added to your Dashboard You’ve created and received an incoming shipment into your SKUdrop inventory _You cannot creFew readers

• What do I need to know about importing children’s products into the United States?

  How to import Children's products into the USA Importing children’s products into the U.S. requires compliance with specific safety regulations, testing, and labeling rules overseen by the U.S. Consumer Product Safety Commission (CPSC). Below are the key requirements: 1. Definition of Children’s Products A “children’s product” is any consumer product designed or intended primarily for children 12 years of age or younger. Examples: toys, apparel, baby gear, furnitureFew readers

• Do you do product kitting and bundling?

  Kitting and Bundling Products Yes, SKUdrop can certainly assist with kitting and bundling your products. The best next step would be to contact our Chief Growth Officer, Jamie, to discuss your specific requirements in more detail. Please send an email to jamie@skudrop.com to arrange a meeting at a convenient time. He will be able to guide you through the available options and ensure we tailor a solution that suits your needs.Few readers

• Does the total shipping price shown in the order details include duties and tariffs?

  What the estimated shipping quotes include. Understanding Estimated Shipping Prices in Your Shipping Plan When you create a shipping plan, the estimated shipping prices shown only cover the cost of shipping from our Yiwu warehouse in China to the destination FBA warehouse in the USA or UK. Here’s how to read the pricing breakdown: The red price shown is the Shipping Cost. Below the shipping cost, you'll see the Prep Fees—these will be added to the ShippFew readers

• Is sending my supplier barcode/FNSKU labels to apply on my products the best option or can you stick them on?

  Barcode Labeling & Packaging Services – Guidance & Options The best and most cost-effective option is to ask your supplier to apply the product barcode or FNSKU labels before packing the units into master cartons. This is typically a standard service included in the per-unit price. ✅ If Your Supplier Applies Labels: If you’ve already provided the barcode stickers and your supplier affixes them to each branded box before packing into master cartons — **no further action iFew readers

• If part of our incoming shipment is delayed will this delay processing an outbound shipment of the items that arrive first?

  If part of our incoming shipment is delayed will this delay processing an outbound shipment of the items that arrive first? When creating an outbound shipping plan, it’s important to know that you can only include inventory that has already arrived and been received into the SKUdrop warehouse. If only part of your incoming shipment arrives and is processed, you’ll be able to create an outbound shipment using just those items. Any delayed cartons or items that haven’t yet been received won’tFew readers

• Can you provide me with the specific delivery information for your agent in Yiwu?

  What is the address for SKUdrop in Yiwu China? You need to create an incoming shipment in your SKUdrop account before you send any products to the warehouse in Yiwu, this is required to produce the SKUdrop labels your supplier needs to put on your cartons so we know who they are from, please see below a step by step guide on what is needed to be done. Here are the steps to create an incoming shipment to SKUdrop: Add Products to your Dashboard: Go to your SKUdrop dashboard and selFew readers

• How to Manage Email Notifications for Users in SKUdrop

  SKUdrop allows you to choose which users receive email notifications about shipments, inventory, support requests, billing and account updates. 🔔 SKUdrop allows you to choose which users receive email notifications about shipments, inventory, support requests, billing and account updates. If you have added additional users to your SKUdrop account, you can customise their notification preferences so the appropriate team members receive relevant information. Step 1. Open Notification SetFew readers

• What is the expected date of arrival for my shipment

  Where to locate your shipment tracking details Unfortunately, I’m “Emma,” the AI assistant, and I don’t have direct access to your shipment details. For the most accurate and up-to-date information, please check the “Track Shipments” section in your SKUdrop account, or contact our Support Team at support@skudrop.com. They’ll be happy to assist you further!Few readers

• What is the difference between ETA and Delivery in Tracking?

  Understanding Tracking in Your SKUdrop Account In the Tracking section of your SKUdrop account: ETA (Estimated Time of Arrival) refers to the date the vessel is expected to arrive at the destination port. Delivery Date refers to the estimated date your shipment will be delivered to the Amazon FBA warehouse. Please note: The Delivery Date displayed is based on the latest date within the estimated delivery range for your selected shipping method. **EstimFew readers

• Relabeling Quotes

  We do FNSKU/Barcode Relabeling FNSKU / Barcode Relabelling and Repackaging Services SKUdrop offers FNSKU and barcode relabelling services, along with a variety of repackaging and value-added solutions to support your shipments. To provide you with an accurate quote, we’ll need to know the number of units you would like us to relabel. We’re also happy to assist with custom repackaging and other specialized services to meet your logistics needs. 📩 Request a Quote:Few readers

• Where do I download the FNSKU labels

  How to download and where to find your FNSKU labels To download the FNSKU labels for a particular SKU follow the process below: Go to Inventory > Manage Inventory Find your FBA product Click the drop-down next to the product (right side), choose "Print item labels" Enter quantity > Print Item LabelsFew readers

• Where do I find Duty and Tariff costs?

  How to find out what my Duties and Tariffs are for your products. Understanding Duties and Tariffs on US Shipments This is a complex topic—especially following the recent additional tariffs imposed by the Trump administration on shipments bound for the U.S. Between February and April 2025, new tariffs were introduced that may still be in effect. To determine the duties and tariffs for your product, follow these steps: 🔍 Step 1: Identify the HS (HTS) Code You will firsFew readers

• What is this Error Message?

  Getting an error message when I create a shipping plan in my SKUdrop account. Troubleshooting Shipping Plan Errors in SKUdrop If you're encountering an error message while creating a shipping plan in your SKUdrop account, please read the message carefully, as it often contains specific details about the issue. 🔴 Common Amazon Error Messages One of the most frequent errors currently relates to Amazon’s ASIN-wide storage limits, introduced in March/April 2025. ThFew readers

• How do you avoid Amazon (Inbound Placement Fee (IPF)?

  Avoiding or minimising Amazon Placement fees To avoid Amazon Inventory Placement Fees (IPF): Select “Optimise placement” (if available) when creating your FBA shipment. This option usually appears only if you’re sending at least 5 identical cartons or pallets or more, with each containing the same quantity and items. It allows Amazon to distribute inventory without charging IPF Downside: you’ll have higher freight costs since you’re sending to multiple FBA warehouses aFew readers

• How do I delete or cancel a shipping plan on Amazon Seller Central

  How to delete or cancel a shipping plan on Amazon Seller Central To delete a shipping plan on Amazon Seller Central before it's approved, navigate to the shipment, click "Work on Shipment", scroll to the bottom, and select "Delete Shipment and Charges". If the plan has already been approved, you must delete the entire shipment before shipping any part of it. Detailed Steps: Navigate to the Shipment: Go to Inventory > Shipments and find the shipping plan you want to delete. **AFew readers

• Why don't I see my most recent outbound shipment in Tracking HQ?

  How to view all your Inbound and Outbound shipping plans and Tracking information. How to View Your Shipment Details in SKUdrop You can find all the details of your most recent shipments by navigating to the "All Shipments" section in your SKUdrop account. From there, you can filter and view different types of shipments: Inbound Orders – View all incoming shipments to the SKUdrop warehouse SKUdrop Orders – View all outbound shipments handled by SKUdrop FF Orders –Few readers

• What types of vehicles and equipment can your warehouse accommodate (e.g., truck sizes, container types, handling equipment)?

  Vehicles and equipment our warehouse accommodate. Our warehouse is equipped to handle the following equipment types: 🚚 Trucks / Vehicles 20ft and 40ft standard containers High cube containers Flatbed trucks Box trucks Tail-lift trucks (limited capacity – please confirm in advance) 🏗️ Loading & Unloading Equipment Electric forklifts (2.5T capacity) Manual pallet jacks Dock levelers Loading ramps 📦 Container Handling FCL (Full Container Load) LCL (LeFew readers

• How do I stop paying the monthly $9.99 software subscription fee?

  How do I stop paying the monthly $9.99 software subscription fee if you are no longer selling products Pausing or Disabling Your SKUdrop Account If you do not have any inventory in the warehouse, and there are no active shipments or outstanding invoices, you have the option to pause your $9.99 software subscription fee by disabling your account. 🔧 How to Disable or Delete Your Account: Log in to your SKUdrop account Go to “Settings” > “Profile” ScrollFew readers

• What are the shipping rates to the USA and UK?

  How to get a shipping quote for Regular, Medium and Express Sea shipments and Airfreight. ✈️ For Regular, Medium, Express Sea, or Airfreight Quotes: Shipping rates will vary depending on the FBA warehouse, it's not possible to provide shipping rates without knowing the size and weight of the cartons, number of cartons to be shipped and what FBA warehouse or location they will be shipped to. You can get an automated estimate for shipments to the US and UK in your SKUdrop account as longFew readers

• I would like to request the IEN number for my UK shipments

  How to Download Your IEN Number for PVA Shipments to the UK If you're using Postponed VAT Accounting (PVA) for your shipments into the UK, you can download your Import Entry Numbers (IENs) through your Government Gateway account once the Customs declaration has been completed. 📥 Steps to Access Your IENs: Go to the UK Government CDS Payment Records Portal Sign in using your Government Gateway credentials. Select “View your postponed VAT statements.” DownloadFew readers

• I would like to get a quote to ship my products.

  Shipping Products from SKUdrop Thank you for reaching out to SKUdrop. I thank it may be helpful to first explain how SKUdrop works, as we are a little different from a traditional freight forwarder that simply collects a shipment from your supplier and delivers it directly to the US. SKUdrop operates a large warehouse in Yiwu, Zhejiang, China, where our customers store and manage their inventory before deciding where it ultimately needs to go. The first step would be to create a SKUdrop aFew readers

• Power of Attorney

  What is a Power of Attorney (POA)? Understanding the Power of Attorney (POA) in International Shipping In international shipping, a Power of Attorney (POA) is a legal document that authorizes a freight forwarder or customs broker to act on behalf of the importer or exporter. It allows them to handle critical shipping and customs tasks—making the process smoother and more efficient for you. 🔍 Why a POA Is Important ✅ Legal Authorization The POA is a formal docuFew readers

• Can you provide an estimate of the shipping cost and timeframe to a non Amazon location

  Providing an estimate of the shipping cost and timeframe to a non Amazon location How to Get a Shipping Quote and Available Services To provide an accurate shipping estimate, we would need more detailed information about your products and destination. While we can't give a specific cost or timeframe without those details, here’s how you can get that information and an overview of the services we offer. 📋 How to Request a Shipping Quote: To receive a quote for shipping your productFew readers

• I need the SKUDrop address in order to pick up our inventory.

  The warehouse address for our Freight Forwarder to pickup my shipment Here’s the warehouse address for picking up your inventory, but please make sure you’ve completed the necessary steps in your SKUdrop account first. Before any products are picked up, you need to: Log in to your SKUdrop account. Create an Own Freight Forwarder (OFF) shipment. You’ll receive a Pickup form via email that your freight forwarder (FF) must complete. The completed form needs to be sent to the waFew readers

• Shipping to Australia and Canada

  How to request a quote for shipping to Amazon FBA in Australia and Canada To request a quote for shipping to Amazon FBA in Australia and Canada as well as other countries you will first need to ask SKUdrop Support to activate the Request for a Quote (RFQ) option in your account. Here are the steps to create a Request for Quote (RFQ) to Australia using SKUdrop: Create your shipment plan in Amazon—Start by setting up your FBA shipping plan in your Amazon account. **Request RFQ actiFew readers

• What are the US Duty and Tariffs rates I'm paying?

  Where to find the US Customs 7501 Customs extract for US Duty and Tariff rates charged. Go to your Billing section in your SKUdrop account. Find the relevant invoice tied to your shipment. Click on the invoice to open it. Download the "7501 Extract" – this is a U.S. Customs and Border Protection document (Form 7501), which details: Duties Taxes HTS codes Declared values Customs rates paid This document gives a **clear breakdown of whatFew readers

• What Is a Certificate of Origin (COO) and do I need it?

  Do I need a Certificate of Origin (COO)? A Certificate of Origin is an international trade document that certifies in which country a product was manufactured. It’s used primarily for Customs clearance and to determine whether goods qualify for preferential duty rates under free trade agreements (e.g., USMCA, CAFTA, etc.). Issued by the exporter, manufacturer, or a chamber of commerce, and usually required for Customs when goods cross borders. 👉 For **childFew readers

• How do I add an Affiliate Code?

  How to add an Affiliate Code during or after signing up to SKUdrop. Using an Affiliate Code for Signup Bonuses If you've received an Affiliate Code to unlock special bonuses during signup, you’ll have the opportunity to enter it during the registration process. 📝 Forgot to Enter the Code at Signup? No problem—you can still add it afterward by following these steps: Log in to your SKUdrop account Go to “Settings” > “Profile” Scroll down to the **Affiliate CodeFew readers

• Where do I download the SKUdrop labels

  How to download the SKUdrop labels you need to send to your supplier To download your SKUdrop labels, just follow these steps: Go to “All Shipments” > “Incoming Shipments” in your dashboard. Click the three small dots next to the shipment you want labels for. Select “Download” to get your SKUdrop labels. Make sure each master carton is labeled with these SKUdrop labels before shipping them to the warehouse. This helps ensure your shipment is properly received and processed.Few readers

• What are the best contact details for SKUdrop?

  How to contact SKUdrop for any Support information. How to Contact SKUdrop Support If you need assistance, there are two easy ways to contact our support team: 📧 Email Support The best option is to email us at support@skudrop.com. A support team member will get back to you as soon as possible—usually within a few hours during business hours. 💬 Live Chat If Emma our AI is unable to help you, you can also request support directly in the Chat. Just type “Transfer”Few readers

• What are the required carton shipping marks when shipping into the USA from China

  Required shipping marks on master cartons When shipping into the USA from China, U.S. Customs and Border Protection (CBP) and international shipping regulations require certain shipping label markings to be clearly visible on the outer cartons (shipping cartons) and often on the individual product packaging as well. These are critical for customs clearance, accurate delivery, and regulatory compliance. ✅ Required Shipping Label Marks (Outer Carton) Here’s what shoulFew readers

• Where do you get your Tariff and Duties rates from

  How we work out the Tariffs and Duties for your shipments Understanding How Duties and Tariffs Are Determined At SKUdrop, we do not calculate Duties and Tariffs ourselves. Instead, we rely on the 7501 form provided by our U.S. Customs Broker, who receives this directly from U.S. Customs. The Duties and Tariffs are based on the HS Code you entered in your SKUdrop account. Whatever is recorded on the official 7501 Customs Entry Summary Form is what we use to pFew readers

• I'm having issues trying to access my SKUdrop account.

  Having issues trying to access your SKUdrop account Trouble Logging Into Your SKUdrop Account? If you're having trouble accessing your SKUdrop account, please follow these steps: Check your email address Make sure you are using the same email address you used when signing up for your SKUdrop account. Verify your password Ensure you're entering the correct password. Please note that passwords are case sensitive. Forgot your password? If you can't rFew readers

• How do I update my Commercial Invoice

  How to update your Commercial Invoice and Per Unit Price How to Update Your Per Unit Price and Commercial Invoice in SKUdrop If you need to update the Per Unit price and Commercial Invoice for any SKUs, this must be done by creating an Incoming Shipment. Please follow the steps below: 🔄 Steps to Update: Go to “Shipping Orders” > “Inbound” Add 1 carton for each SKU you wish to update (or the actual number if you're creating a real incoming shipment) UpdFew readers

• Using Own Freight Forwarder (OFF) or AGL

  Using OFF or AGL to ship from SKUdrop SKUdrop gives you the flexibility to ship your products from our Yiwu warehouse to Amazon or almost anywhere in the world using: SKUdrop Your Own Freight Forwarder (OFF), or Amazon Global Logistics (AGL) 🚛 Step-by-Step for OFF & AGL Shipments 1. Create a Shipping Plan in Amazon Seller Central (SC) You will need to manually create your shipping plan in your Seller Central account. 2. Use the OFF OptionFew readers

• Does SKUdrop have a Bonded warehouse?

  Does SKUdrop have a Bonded warehouse in the USA. No SKUdrop does not have a Bonded Warehouse in the USA or any other country.Few readers

• How do I work out my USA Duties and Tariffs I will pay for my products

  How to work out USA Duties and Tariffs U.S. Customs calculates Duty and Tariff fees as a percentage of the total declared commercial value of the goods that are shipped. Please note: The Trump administration has imposed an additional 30% Tariff on products made in China which is made up of a 20% Fentanyl Tariff plus a 10% additional Tariff, it is important that you remain aware of any changes that may happen to these additional Tariffs as they may change at any time. Here is an exampleFew readers

• Why am I getting a "Too much inventory" error message?

  "Too much inventory" error message explained Why You're Seeing the "Too Much Inventory" Error on Amazon The reason you're receiving the "Too Much Inventory for this ASIN in Fulfillment Centers" error message when creating a shipment is due to Amazon reintroducing Restock Limits on a per-ASIN basis—similar to the restrictions implemented during the 2020–2021 pandemic. Although there hasn’t been a formal announcement, many sellers began encountering shipment blocks as early aFew readers

• What countries does SKUdrop ship to?

  Countries SKUdrop can ship to either through the Automated Quote option or by a RFQ quote. SKUdrop ships to: USA and UK (These can be quoted and processed directly through the SKUdrop software.) Other countries (manual RFQ quote and processing required), including: Australia Canada Japan Singapore India Germany France Belgium Italy And many more We are unable to ship to Argentina, Russia, North Korea. If you’re interested in shipping to a specific countFew readers

• 150 Units per Carton Limit for Case-Packed Shipments

  Why Amazon Limits Case-Packed Cartons to 150 Units SKUdrop uses Amazon's Case Packed option when shipping to FBA warehouses. Amazon enforces a maximum of 150 units per carton for Case-Packed shipments to support safe, efficient, and consistent fulfillment center operations. This limit exists to: Protect worker safety – Cartons with more than 150 units often exceed safe manual handling weights, increasing injury risk. Improve receiving efficiency – Standardised carton sizesFew readers

• Can you provide Proof of Delivery (POD)

  Provide Proof of Delivery (POD) for a shipment Requesting a Proof of Delivery (POD) Yes, SKUdrop can provide a Proof of Delivery (POD) for shipments handled by us. To request a POD, please provide the following: The Amazon FBA Shipment ID If available, the Amazon Reference ID (optional but helpful) In some cases, we may also ask for a screenshot from your Amazon account showing the missing products. This screenshot must include the current date. We will let yoFew readers

• If my supplier or Freight Forwarder wants to contact SKUdrop, how is that done?

  Supplier or Freight Forwarder Contacting SKUdrop If your Supplier needs to contact SKUdrop, you should contact SKUdrop Support yourself by either: Sending an email to: support@skudrop.com, or Using Chat AI, select “Team” to be connected with someone from our support team. If a phone number is required, please provide the reason for the request. If your Freight Forwarder needs to contact SKUdrop after completing an Own Freight Forwarder (OFF) shipment. When yoFew readers

• Change Quantity in Cartons

  Make changes to the cartons that are in our warehouse. If you need to update any details related to your products or cartons that are in our warehouse please send us all the information that needs to be changed, and we’ll make the updates in our system as soon as possible. While you may be able to update some details manually in your account, we still need to process the changes on our end to ensure that your cartons are correctly updated in our warehouse system. If you're readFew readers

• How do I pay a failed payment?

  How to Resolve a Failed Payment in SKUdrop. If you’ve received an email notifying you of a failed payment, it's important to resolve the issue promptly so your shipment is not held up from leaving China for failed Shipping invoices or processed through Customs for failed Duty and or Tariff invoices. The email will indicate why the payment failed. Here are the most common reasons and how to fix them: ⚠️ 1. Payment Requires Authorization Some failed payments occur because adFew readers

• Can you tell me your process on the IEEPA tariff refunds.

  How do I claim the IEEPA tax refunds, Overview of the SKUdrop claims process, including Phase 1 and Phase 2 timelines, eligibility criteria, and how customer shipments are being assessed and processed for IEEPA Tariff claims SKUdrop Claims Process – Customer Communication Reference SKUdrop is currently working closely with its shipping partner to finalise the claims process. As the shipping partner acted as the Importer of Record (IOR), all claims must be submitted and processed throughFew readers

• Can I ship using De Minimis to the USA?

  De Minimis rule explained in simple terms. Understanding the De Minimis Rule The De Minimis rule applies to items valued at up to $800 (USD) based on their fair retail value in the U.S., not the commercial invoice value. This rule allows such shipments to enter the United States duty-free when sent via postal or express courier services (e.g., USPS, DHL, FedEx), not by ocean freight or container shipments. It's important to note that U.S. Customs determinesFew readers

• Do I still have to put the HS code in the quote form if I'm sending my products to my home?

  When do I have to supply the HS Code Yes, you still need to provide the HS code for your products when shipping to your home address. This requirement applies to all countries, not just the US. SKUdrop is required to provide this information to Customs regardless of the destination.Few readers

• What Carrier Should I Select for Non-Amazon Partnered Shipping in Amazon

  What Carrier to choose when creating a shipping plan in Amazon Seller Central for all Countries 🚚 When creating a shipping plan in Amazon Seller Central for most Countries including USA, EU, Australia, UK, Canada etc, you may be asked to select a carrier under Non-Amazon Partnered Carrier. If you are using SKUdrop to arrange your shipment, follow these guidelines: 1. Select Non-Amazon Partnered Carrier When Amazon asks you to choose a shipping carrier, select **Non-Amazon PartFew readers

• Guide for Shipping to AWD from SKUdrop

  What to select when shipping to AWD from SKUdrop When creating an AWD shipping plan in your Amazon Seller Central account you will need to provide some information that is relevant to SKUdrop. Q1. What is the ship from address when shipping to AWD from SKUdrop? A1. Gate 1, Building A1, No. 1 Asia Pacific Avenue, Pujiang County, Jinhua, Zhejiang, 322200, China. Q2. Type of shipping labels to select? A2. Select Thermal for AWD shipping labels Q3. What contact details should I use when shiFew readers

• We encountered an internal error, please try again

  We encountered an internal error, please try again Please log out and back into your accoun If the issue continues please contact support.Few readers

• I would like to cancel my monthly subscription, how do I do that?

  How to cancel your SKUdrop monthly software subscription fees. To close your SKUdrop account and cancel your subscription, please follow these steps: Go to your Profile section in your SKUdrop account. Scroll down to the bottom and select "Delete or Disable Account." Choose the reason for deleting or disabling your account, then click Next. If you have inventory in the warehouse, active shipments, or outstanding failed payments, you will not be able to delete orFew readers

• What is a Commercial Invoice

  What is a Commercial Invoice Understanding the Commercial Invoice and Its Role in Your Shipment The Commercial Invoice is a key document used to determine the total per unit cost of your product(s). This value is used to calculate U.S. Duties and Tariffs, based on the HS Code you’ve provided. 📄 What to Include: Description of goods Quantity Per unit price Total value (excluding shipping) Terms of sale (e.g., FOB, CIF) **Seller and buFew readers

• HS Codes

  How do I find my HS code Understanding HTS Codes for U.S. Imports HTS codes (Harmonized Tariff Schedule codes) are 8- or 10-digit numeric codes issued by U.S. Customs that classify products being imported into the United States. These codes determine the Duties and Tariffs applicable to your shipment. 🔢 Common HTS Code Formats: 1111.22.33 1111.22. 1111.22.33.44 Each code corresponds to a specific product category and is assigned a percentage rate,Few readers

• Customs Clearance

  Customs clearance & Customs fees: SKUdrop: Transparent, Compliant, and Secure Shipping At SKUdrop, we take pride in our commitment to shipping your goods safely, legally, and with complete transparency. We always declare the full commercial value of your goods based on the commercial invoice and HTS codes you provide. This ensures full compliance with customs regulations and builds long-term trust. 🧾 Proof of Clearance To give you complete peace of minFew readers

• Can I choose a specific placement option, like 'Optimal', when creating a shipping plan in SKUdrop for Amazon?

  Choosing your preferred placement option when setting up a shipping plan in SKUdrop. Yes, you can. When creating a shipping plan in your SKUdrop account, you’ll typically be offered three different placement options. These options depend on what Amazon provides and the number of cartons you're shipping. Our system will automatically highlight the most cost-effective option, but you're free to select a different one if it better suits your needs.Few readers

• What is the current Trump additional Tariff

  The latest on the Trump additional Tariffs Tariff Update – Effective May 14th, 2025 As of June 14th, 2025, the information available to SKUdrop indicates that the additional tariffs imposed under the Trump administration were reduced to 30% starting on May 14th, 2025. This reduction is expected to remain in place for 90 days, while negotiations between the U.S. and China continue. Importantly, the **30% tariff rate will apply to shipments that arrive at a U.S. port onFew readers

• SKUdrop

  What is SKUdrop? What is SKUdrop? SKUdrop is a complete supply chain solution designed to streamline how you store, prepare, and ship your products—directly into Amazon’s fulfillment centers. We offer a cost-effective storage facility in China, where we: Receive and store your goods in our secure Yiwu warehouses Prepare and label your cartons to Amazon’s exact specifications Handle international shipping through our integrated freight forwarding service,Few readers

• How do I get the contact details for SKUdrop for my Freight Forwarder (FF)

  How do I get the contact details for SKUdrop for my Freight Forwarder (FF) You will first need to create an Own Freight Forwarder (OFF) shipment in your SKUdrop account. Once this has been completed, you will receive an email from SKUdrop with a pickup form attached. This form must be forwarded to your Freight Forwarder (FF) for completion and then returned to the SKUdrop warehouse team. All required contact details and instructions are included on the pickup form. Please note thaFew readers

• What is required for SKUdrop to ship goods like liquids - eg hazardous and non hazardous plant fertilizer or paint etc?

  Requirements for shipping liquids or fertilizer including hazardous and non hazardous products through SKUdrop? To ship goods with liquids through SKUdrop — such as hazardous or non hazardous plant fertilizer etc — the following requirements must be met: ✅ 1. Pre-Approval by SKUdrop SKUdrop must review and approve the product before it’s shipped to our warehouse. Send the SDS and product details to the SKUdrop team for confirmation. Hazardous products cannot be shippeFew readers

• How to create an OFF (Own Freight Forwarder) shipment in SKUdrop

  Step by Step guide to create an OFF shipment Create your shipping plan in Amazon Seller Central (if shipping to Amazon). Log in to your SKUdrop account. Go to 'Shipping Orders' > 'Outbound'. Choose these options: SKUdrop China Node, Anywhere in the World, Own Freight Forwarder. Click 'Confirm Selection.' Select the number of cartons you want to ship for each SKU. Enter all required freight forwarder (FF) information. Click the 'Select'Few readers

• Oversize Carton

  Do I need to pay if my cartons are oversized? Avoiding UPS/FedEx Oversize and Overweight Fees UPS and FedEx have strict size and weight limits for shipments. If your cartons exceed these limits, you may be charged a penalty fee of $22 per carton. 📦 Size Limit The maximum allowed size is 266 cm, calculated using the formula: (Width + Height) × 2 + Length Example (within limit): 58 + 40 = 98 × 2 = 196 + 61 = 257 cm ✅ **Example (with slight blowouFew readers

• How do I contact a SKUdrop sales Rep

  Contacting a Sales Representative The best contact for our Sales Team is Jamie. You can reach him directly at: 📧 jamie@skudrop.com Please note: Jamie is available for sales-related inquiries only. If you need help with an existing shipment, account issue, or technical support, please contact our Support Team at: 📧 support@skudrop.com We also have many great videos on our YouTube channel that will help you understand SKUdrop, here is the link: [www.youtube.com/@Few readers

• How Do I Cancel an Outbound Shipping Order?

  Cancelling shipments to FBA, AWD, Other Locations Worldwide 🚚 If you need to cancel an outbound shipping order, the process depends on the shipping method selected and the current status of your shipment. ⚠️ Important: Always contact SKUdrop Support BEFORE cancelling any shipment in Amazon Seller Central. Our team must first confirm that your shipment has not already been processed and loaded into a shipping container, and that cancellation is still possible in the SKUdrop system.Few readers

• What happens if there are customs issues or delays either in the U.S. or when leaving China? Who is responsible for covering any storage fees, waiting time, or inspection-related costs?

  Customs Delays – What You Need to Know If there are delays at customs in the U.S. or when leaving China, please be aware of the following: 🔍 Customs Inspections Occasionally, customs may pull a container for additional inspection before departure from China or upon arrival in the U.S. In such cases, SKUdrop will cover any additional inspection costs incurred by customs authorities. ⚠️ Exceptions – Product Compliance Issues However, if customs discovers **issuFew readers

• Delivering Goods to SKUdrop's China Warehouse

  Delivery days to SKUdrop's Yiwu warehouse 📦 SKUdrop's warehouse in Yiwu, China, accepts deliveries 7 days a week, making it easy for your suppliers to arrange shipments throughout the week. However, there are some important things to know about weekend deliveries, inventory processing and Chinese public holidays. 📅 Warehouse Receiving Days Our warehouse normally accepts deliveries Monday through Sunday, including weekends. Monday to Friday: Goods are received and procesFew readers

• When will my shipment be processed and shipped from the warehouse?

  When will a shipment be processed and shipped from the warehouse. Shipping Plan Processing and Cutoff Times Once you create a shipping plan in your SKUdrop account, your shipment is typically processed and labeled within 24–48 hours, ready to be loaded into a container. Please note the following cutoff schedule: The cutoff time is midday every Thursday (China Local Time). This allows us enough time to process your shipment, load it into a container, and transport iFew readers

• What options are available to get a manual quote from SKUdrop

  Options available to get a manual quote from SKUdrop The only available option to get a manual quote from SKUdrop for Amazon FBA, non-Amazon warehouses, or private addresses is to contact our support team at support@skudrop.com and request activation of the Request for a Quote (RFQ) feature on your account. Once activated, you will see an additional option when following the standard process to create a shipping plan in your SKUdrop account. For FBA shipments, you can currently selFew readers

• If I am using Amazon's LinkTrans, do I need my supplier to give me any documentation?

  Using Amazon's "SEND" (LinkTrans) to ship my products No, you do not, however, you must create an Own Freight Forwarder (OFF) shipment in your SKUdrop account. Once you create the OFF shipment, you will receive an email with a “Pickup” form. This form must be sent to your freight forwarder, who will need to complete it and return it to our warehouse team to arrange the pickup. Without this completed form, the warehouse will not release the goods. If you need assistanceFew readers

• I'm having issues creating a SKUdrop account.

  Having issues creating an account or can't sign up to SKUdrop. Having Trouble Creating a SKUdrop Account? If you're experiencing issues while creating your SKUdrop account, please try the following steps: 🔁 Common Solutions: Expired Link Message: If you see a message that the link has expired, you’ll need to start the signup process again. Please make sure to use the link within 24 hours, or it will expire. Didn’t Receive the Email? Try registerinFew readers

• What is a 7501 Form

  7501 Form explained The 7501 Form is the U.S. Customs Entry Summary Form, which acts as proof that your goods have been legally cleared through U.S. Customs. With SKUdrop, we provide a 7501 Summary Extract for each applicable shipment. This document includes: Confirmation of customs clearance A breakdown of any Duties and Tariffs applied Key shipment details for your records This form provides transparency and peace of mind, especially when verifying compFew readers

• How can SKUdrop help me?

  What can SKUdrop do to help me to save money and time. Using SKUdrop for Shipping and Storage offers several advantages and saving you precious time and hopefully money: No receiving fees when sending products to the warehouse in China. Cheaper storage fees compared to most US 3PL's, with no change in rate regardless of the time of year. No bond, demurrage, or pallet fees. Competitive shipping rates using Regular, Medium, and Express Boat and Air freight. **Flat raFew readers

• How do I find the SKUdrop warehouse address in China

  How to add products to my account and to receive the SKUdrop address to send my products to the warehouse in China Please follow this step-by-step process to add your SKU's to your SKUdrop account: SKUdrop Onboarding Flow Once your SKUdrop account is created, please follow the steps below to complete your onboarding: 1. Set Up Integrations Connect your Amazon Seller Central account to SKUdrop. Click on "Add Products or Brands" 2. Import Your Products Go to yFew readers

• What happens if Amazon is unable to accept the shipment due to congestion?

  Amazon FBA Congestion – What Happens If Your Shipment Is Delayed? If Amazon is unable to accept your shipment due to congestion, this may result in a delay in your goods being received at the destination FBA warehouse. 🚧 In this situation: Your shipment will be held by the logistics partner's warehouse until: Amazon is ready to receive it, or If Amazon offers to have it redirected to another FBA warehouse and you agree to the redirection. 💰 Storage Fees: **No aFew readers

• Can I change my HS Code on shipments in transit?

  How to change a HS code for shipments in transit and in my SKUdrop account. How to Change an HS Code for Your Shipment If you need to change the HS code on a shipment that is already in transit, please contact SKUdrop Support immediately. If the shipment has not yet been processed through Customs, we may still be able to request a change to the HS code. However, if it has already cleared Customs, the HS code cannot be changed for that shipment. UpdatingFew readers

• Shipping Time

  What is the estimated delivery time? Estimated Shipping Times from SKUdrop’s Yiwu Warehouse Below are the estimated transit times for shipments from our Yiwu, China warehouse to Amazon FBA warehouses in the USA or UK: Regular Sea Freight: 45–60 days Medium Sea Freight: 35–50 days Express Sea Freight: 25–40 days Airfreight: 10–15 days 🚚 Please note: These are estimated timeframes and may vary slightly based on customs processing, port congestion, oFew readers

• SKUdrop's Warehouse Address in China:

  What is your warehouse address in China? Important Information About Sending Products to SKUdrop To ensure smooth handling of your shipments, we ask that you do not send products directly to our warehouse without first completing the required steps in your SKUdrop account. 📦 Step 1: Create a "Inbound" Shipment Before any products are sent to our warehouse, you must: Log in to your SKUdrop account Go to ‘Shipping Orders’ > ‘Inbound’ in your SKUdrop account and enterFew readers

• How do I save this HubSpot Chat

  How to save or email the HubSpot Chat Your HubSpot chats are automatically saved for your convenience. To view previous chats, simply click the arrow next to the current Chat avatar in the top left-hand corner of the HubSpot Chat window. If you’d like a transcript of a specific chat emailed to you, please ask a team member directly and provide the email address you'd like it sent to. Please note that Emma, our AI assistant, is unable to perform this task. Let us know ifFew readers

• How long is a CIC valid for?

  Validity period of a Commodity Inspection Certificate (CIC) The validity period of a Commodity Inspection Certificate (CIC) depends on the type of product, country of destination, and the purpose of the certificate. However, in most standard export scenarios from China, here’s a general guideline: ✅ General Validity of a CIC: A CIC is typically valid for 30 to 90 days from the date of issuance. It is usually valid only for the specific shipment it was isFew readers

• What is a Commodity Inspection Certificate used for in China?

  Key Uses of a Commodity Inspection Certificate in China In China, a Commodity Inspection Certificate (CIC) is an official document issued to verify that goods meet required quality, safety, labeling, packaging, and regulatory standards for export or import. It is primarily used for customs clearance, compliance verification, and trade dispute resolution. 1. Customs Clearance A CIC is often required by Chinese Customs to **release goods for exportFew readers

• Where can I find my bills for my shipments, subscriptions, duties and tariffs

  Where to locate your bills/invoices for your shipments, subscriptions, duties and tariffs How to Find and Download Your Past Bills and Invoices To access your past bills or invoices for duties and tariffs, follow these steps: Go to your SKUdrop account and navigate to "Settings" Click on "Bills" Click on "See All" Search using either the Shipment SKOS number or FBA ID From there: Select the bill you want to view Click "Download" You’ll beFew readers

• How do I send shipments from SKUdrop using AGL

  Steps to Create an AGL Shipment in Amazon Seller Central To create an AGL shipment (Amazon Global Logistics) in your Amazon Seller Central account, follow these step-by-step instructions. Please note that some options may vary. 🧭 Important Note: SKUdrop does not allow Amazon Global Logistics (AGL) to pick up directly from their warehouse. Instead, SKUdrop will deliver your goods to Amazon’s AGL Ningbo location for a flat-rate delivery fee based on CBM. **Very Important NotFew readers

• Amazon has assigned an AWD or FBA warehouse ID that SKUdrop doesn't recognise. What should I do?

  Amazon AWD warehouse ID not currently in the SKUdrop system. If Amazon assigns you an AWD or FBA warehouse ID that is not currently available in the SKUdrop system, please contact SKUdrop Support. Please provide: The AWD or FBA warehouse ID; and The full warehouse address exactly as shown on your Amazon Shipping Plan. Our team will verify the details and add the warehouse to the SKUdrop system so you can proceed with your shipment.Few readers

• How have I been charged for 2 shipments at the higher tariff rate when they were part of the same shipment?

  Why were shipments sent at the same time charged different Tariff rates. Thank you for your patience while I looked into this matter. I'd like to provide some clarification regarding the tariff charges applied to your recent shipments that were shipped in April 2025. FYI, shipments that arrive Although the shipments were created at the same time in your SKUdrop account, they were likely assigned to different Amazon FBA warehouses—often located in different regions of the U.S. BeFew readers

• What is the Freight Assist Fee?

  Freight Assist Fee Explanation Freight Assist Fee Explanation As you know, SKUdrop offers the flexibility to use your own freight forwarder when storing goods at our China warehouse — a level of flexibility that is uncommon within our industry. When customers choose to use an external freight forwarder, our operations team is still required to provide hands-on support to ensure the shipment is prepared and dispatched correctly. This includes: Preparing detailed packing lists LiaisFew readers

• When will my inventory be available to ship?

  How long does it take to receive my cartons. Receiving Process at Our Yiwu Warehouse When your incoming shipment arrives at our Yiwu warehouse, it typically takes 24–48 hours to receive your cartons into inventory. In most cases, the process is completed much sooner, but during busy periods, it may take the full 48 hours. Upon arrival, each carton is externally checked for any visible damage. The team then uses a laser scanner to verify the dimensions and weight. For largerFew readers

• Can I update my product Name on SKUdrop and will it affect the shipments?

  Will updating my product name cause any issues when sending to Amazon The Product Name displayed in your SKUdrop account is primarily for your reference and to help the SKUdrop team identify the product if needed. This name is pulled from your Amazon account during the “Add Products or Brands” process. You are free to update or edit the name in your SKUdrop account if you wish—doing so will not affect any of the SKUdrop processes.Few readers

• What does it mean when you say shipping by truck?

  What is the difference between using UPS/FedEx and Truck for the last leg delivery We usually offer two last-leg delivery options: UPS/FedEx and Truck. Occasionally, there may also be a combination of both. UPS/FedEx is typically the more expensive option but can deliver to all Amazon FBA warehouses across the US. They also provide detailed tracking via their websites, and we will upload the tracking number to your shipping plan in your Amazon account. Truck is a more cost-Few readers

• Packing List .csv File Upload Error

  Packing List .csv File Upload Errors Please ensue you have downloaded the file as a .csv file not an .xlsx file, to download the Packing List file in a .csv file please follow the instructions below. 1. Go to the manage shipments page 2. Click the shipment name - which opens the shipment summary 3. Click the shipment name in the top left hand corner 4. Click "View" in step 3 - Box labels printed 5. Click the "View or edit contents" link in the shipment box 6. Click the **"PrintFew readers

• How long is a Commodity Inspection Certificate (CIC) valid in china?

  In China, the validity period of a Commodity Inspection Certificate (CIC) In China, the validity period of a Commodity Inspection Certificate (CIC) is generally: ✅ 30 days from the date of issuance This is the standard validity period unless otherwise specified. It is commonly enforced by: Chinese Customs Inspection authorities (such as CIQ or GACC) Freight forwarders and shipping agents 🔁 Key Notes: A CIC is shipment-specific and **not reFew readers

• Overweight Carton

  Do I need to pay if my cartons are overweight? Important Notice: UPS/FedEx Carton Weight & Size Limits If your carton exceeds the UPS/FedEx weight limit of 22kg, a $22 surcharge per carton will be applied. During the listing process in your SKUdrop Dashboard, a yellow triangle warning icon (see image example) will appear if the weight entered triggers this surcharge. 📦 How to Avoid the Surcharge: We recommend reducing the weight per carton to 21kg or less TFew readers

• How do I get the Packing List

  Subject: Clarification on Packing Lists There are two types of packing lists relevant to your shipments: Incoming Shipment to SKUdrop: When you create an incoming shipment in your SKUdrop account, a packing list is automatically generated and sent to you via email upon completion of the incoming shipment setup. Outbound Shipments (e.g., to Amazon or Other Destinations): SKUdrop does not generate or provide packing lists for outbound shipments. This is because SKUdrop consoFew readers