Can you tell me your process on the IEEPA tariff refunds.

How do I claim the IEEPA tax refunds, Overview of the SKUdrop claims process, including Phase 1 and Phase 2 timelines, eligibility criteria, and how customer shipments are being assessed and processed for IEEPA Tariff claims

SKUdrop Claims Process – Customer Communication Reference

SKUdrop is currently working closely with its shipping partner to finalise the claims process. As the shipping partner acted as the Importer of Record (IOR), all claims must be submitted and processed through them.

Due to the high volume of affected customers, claims are being managed in a phased approach.

Phase 1 (Commencing 20 April 2026)

Phase 1 covers:

• Unliquidated entries
• Entries liquidated within the past 80 days

If shipments arrived on or after 30 January 2026, they are expected to fall within Phase 1.

These claims will be prioritised for initial processing once eligibility has been confirmed.

Phase 2 (Timeline Pending)

Phase 2 will cover:

• Entries older than 30 January 2026

The Court of International Trade has ordered refunds for all liquidated entries. U.S. Customs and Border Protection (CBP) is currently developing a mass processing system to handle these older claims.

At this stage, CBP has not released a confirmed timeline for Phase 2. Further updates are expected following the rollout of Phase 1.

Current Status

• SKUdrop is reviewing all customer shipments to determine eligibility for Phase 1
• Eligible claims will be progressed once identification is complete
• Phase 2 claims will be processed once CBP enables the required systems

Customer Communication Guidance

Customers should be informed that:

• Their claims are being reviewed as part of a structured process
• Not all claims can be processed immediately due to regulatory and system constraints
• Updates will be provided as soon as new information becomes available

Key Messaging

• Claims must be processed via the shipping partner (IOR requirement)
• Phase 1 claims are currently being prioritised
• Phase 2 is dependent on CBP system readiness
• SKUdrop will proactively update customers as progress is made

Updated on: 31/10/2026