Overweight Carton

Do I need to pay if my cartons are overweight?

Important Notice: UPS/FedEx Carton Weight & Size Limits

If your carton exceeds the UPS/FedEx weight limit of 22kg, a $22 surcharge per carton will be applied. During the listing process in your SKUdrop Dashboard, a yellow triangle warning icon (see image example) will appear if the weight entered triggers this surcharge.

📦 How to Avoid the Surcharge:

• We recommend reducing the weight per carton to 21kg or less
• This can often be done by reducing the units per carton (e.g., from 12 to 10)

SKUdrop offers a carton repacking service for a small fee, which is significantly less than the surcharge you'd incur from UPS or FedEx. If you're interested, let us know and we’ll provide you with a quote.

📏 Carton Size Limit:

• The maximum size allowed is 266cm, but we strongly recommend limiting to 260cm to avoid risk of carton blowout
• How to calculate oversize:

Add the two shortest sides, multiply that by 2, then add the longest side
Example: (58.5 + 47) × 2 = 211 → 211 + 61 = 272cm (oversized)

For more details and helpful walkthroughs, visit our YouTube channel:
▶️ SKUdrop YouTube Channel

If you need assistance adjusting your carton sizes or would like a repacking quote, please contact support@skudrop.com — we’re here to help!

Updated on: 31/10/2026