What happens if Amazon is unable to accept the shipment due to congestion?

Amazon FBA Congestion – What Happens If Your Shipment Is Delayed?

If Amazon is unable to accept your shipment due to congestion, this may result in a delay in your goods being received at the destination FBA warehouse.

🚧 In this situation:

• Your shipment will be held by the logistics partner's warehouse until:

• Amazon is ready to receive it, or
• If Amazon offers to have it redirected to another FBA warehouse and you agree to the redirection.

💰 Storage Fees:

• No additional storage fees are typically charged during this holding period caused by Amazon’s congestion.
• However, if you choose not to redirect the shipment and the delay is extended, additional storage charges may apply for the waiting period, the amount charged will depend on the length of the delay, typical storage rates for holding warehouses is $15 USD per pallet per week.

🔔 What You Should Do:

• Monitor your system notifications for any alerts about delays or delivery exceptions.
• Inform our team promptly if you're notified of a delay so we can assist you with the next steps.

Updated on: 31/10/2026