What happens if there are customs issues or delays either in the U.S. or when leaving China? Who is responsible for covering any storage fees, waiting time, or inspection-related costs?

Customs Delays – What You Need to Know

If there are delays at customs in the U.S. or when leaving China, please be aware of the following:

🔍 Customs Inspections

Occasionally, customs may pull a container for additional inspection before departure from China or upon arrival in the U.S.

• In such cases, SKUdrop will cover any additional inspection costs incurred by customs authorities.

⚠️ Exceptions – Product Compliance Issues

However, if customs discovers issues related to your product—such as non-compliance with import regulations—and this results in:

• Additional delays
• Storage fees
• Or other penalties

Then the customer will be responsible for those costs. SKUdrop cannot absorb charges caused by products that do not meet import or compliance requirements.

This policy is in accordance with our Terms & Conditions.

Updated on: 31/10/2026