> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.skudrop.com.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What are the best contact details for SKUdrop?

## How to contact SKUdrop for any Support information.

**How to Contact SKUdrop Support**

If you need assistance, there are two easy ways to contact our support team:

### 📧 Email Support

The best option is to email us at **support@skudrop.com**.  
A support team member will get back to you as soon as possible—usually within a few hours during business hours.

### 💬 Live Chat

If Emma our AI is unable to help you, you can also request support directly in the C**hat**. Just type **“Transfer”** or **“Team Member”**, and Emma will transfer you to a human support agent.

As with email, you can expect a response within a few hours during our standard working hours.

If you have any urgent issues or need help with your shipment, don’t hesitate to reach out—we’re here to help!

We also have many great videos on our YouTube channel that will help you understand SKUdrop, here is the link: [www.youtube.com/@skudrop](http://www.youtube.com/@skudrop).