> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.skudrop.com.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Packing List .csv File Upload Error

## Packing List .csv File Upload Errors

Please ensue you have downloaded the file as a .csv file not an .xlsx file, to download the Packing List file in a .csv file please follow the instructions below.

1. Go to the manage shipments page

2. Click the shipment name - which opens the shipment summary

3. Click the shipment name in the top left hand corner

4. Click **"View"** in step 3 - Box labels printed

5. Click the **"View or edit contents"** link in the shipment box

6. Click the **"Print pack list.csv"** button