> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.skudrop.com.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Overweight Carton

## Do I need to pay if my cartons are overweight?

**Important Notice: UPS/FedEx Carton Weight & Size Limits**

If your **carton exceeds the UPS/FedEx weight limit of 22kg**, a **$22 surcharge per carton** will be applied. During the listing process in your **SKUdrop Dashboard**, a **yellow triangle warning icon** (see image example) will appear if the weight entered triggers this surcharge.

### 📦 How to Avoid the Surcharge:

* We recommend **reducing the weight per carton to 21kg or less**
* This can often be done by reducing the **units per carton** (e.g., from 12 to 10)

SKUdrop offers a **carton repacking service** for a **small fee**, which is significantly **less than the surcharge** you'd incur from UPS or FedEx. If you're interested, let us know and we’ll provide you with a quote.

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### 📏 Carton Size Limit:

* The **maximum size** allowed is **266cm**, but we **strongly recommend limiting to 260cm** to avoid risk of **carton blowout**
* **How to calculate oversize:**

> Add the **two shortest sides**, multiply that by 2, then add the **longest side**  
> **Example:** (58.5 + 47) × 2 = 211 → 211 + 61 = **272cm** (oversized)

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For more details and helpful walkthroughs, visit our YouTube channel:  
▶️ [SKUdrop YouTube Channel](https://www.youtube.com/@skudrop/videos)

If you need assistance adjusting your carton sizes or would like a repacking quote, please contact **support@skudrop.com** — we’re here to help!