> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.skudrop.com.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I'm having issues creating a SKUdrop account.

## Having issues creating an account or can't sign up to SKUdrop.

**Having Trouble Creating a SKUdrop Account?**

If you're experiencing issues while creating your SKUdrop account, please try the following steps:

### 🔁 Common Solutions:

1. **Expired Link Message:**

* If you see a message that the **link has expired**, you’ll need to **start the signup process again**.
* Please make sure to **use the link within 24 hours**, or it will expire.
2. **Didn’t Receive the Email?**

* Try registering with a **different email address**—sometimes spam filters or domain settings can block the confirmation email.
3. **Still Having Issues?**

* Try the following troubleshooting steps:

* **Refresh your browser**
* **Use a different browser**
* **Clear your browser cache**

If none of the above resolves the issue, please contact **SKUdrop Support** at **support@skudrop.com** and we’ll assist you directly.